Ripper IT Services

REPUTATION AND REVIEW MANAGEMENT

Build Trust, Drive 5-Star Ratings, and Protect Your Brand Online

Reputation and Review management is everything in today’s digital world. Over 90% of consumers read online reviews before making a purchase, and just a few negative comments can cost you significant business. Our AI-powered reputation and review management service makes it easy for businesses to monitor, respond, and boost positive feedback, while stopping bad reviews before they happen.

Why Reputation and Review Management Matters

  • Drive More Sales: Verified, positive reviews improve conversion rates, increase website traffic, and are trusted by new customers.

  • Improve SEO and Visibility: Consistent, high-quality reviews help your business rank higher in local search results, putting you in front of more buyers.

  • Manage Risks Proactively: AI detects shifting customer sentiment and flags potential issues in real time, allowing fast intervention before complaints become public.

  • Influence Customer Perception: 88% of shoppers trust online reviews as much as personal recommendations. Professional management helps you showcase brand integrity.

  • Build Loyalty and Repeat Business: Responding promptly to feedback fosters trust and encourages customers to return and recommend you.

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How Our AI and SMS Reputation Solution Works

  • Instant Customer Engagement: Our Android sends personalised SMS review requests to all your customers, increasing 5-star ratings and identifying unhappy customers. It then gives you the opportunity to rectify any issues, turning an unhappy customer into a happy one. Everybody wins, happy customer, happy business owner and more 5-star reviews.

  • Rapid Response Automation: Using sentiment analysis, our system suggests tailored, on-brand replies to both positive and negative feedback, showing customers you care.

  • Data and Insights: Our dashboard reveals customer trends, reputation scores, and competitor benchmarks, so you stay ahead, adapt faster, and grow stronger.

  • Reputation Protection: Instead of waiting for negative reviews, AI alerts your team to brewing dissatisfaction so you can resolve issues privately, protecting your ratings and brand image and ensuring an amazing customer experience.

Our Review Management Features

  • Multi-platform review tracking and response

  • Automated 5-star review acquisition via SMS and email

  • Negative review prevention & private complaint resolution

  • Real-time alerts for reputational risks

  • Actionable insights for business improvement

  • Integration with your CRM and website

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Why Choose Our Service?

  • Cut Costs: Manual review management is time-consuming, AI handles routine tasks, letting your team focus on growing the business.

  • Consistent Brand Messaging: Automated replies ensure your voice remains consistent, professional, and aligned with your identity.

  • Fast Implementation: Get set up quickly with seamless integration into your sales and support workflows.

  • Continuous Improvement: We help you convert feedback into strategy, so your reputation keeps getting stronger.

Get Started Today

Your reputation is your most valuable asset.
Let our AI & SMS-powered reputation management service help you build trust, drive glowing reviews, and protect your business, so you never lose sales to avoidable negativity again.

Request a free demo and see how seamless review management can grow your business!

If you already have your reviews under control, database reactivation is the next step to increase sales.

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