Ripper IT Services

PRIVACY POLICY

Last Updated: 28 August 2025

Your privacy is important to us. This Privacy Policy explains how Ripper IT Services (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website and use our AI automation services.

1. Information We Collect

We may collect information in the following ways:

  • Personal Information: Name, email address, phone number, company name, job title, and any other information you voluntarily submit via contact forms or account registration.

  • Usage Data: IP address, browser type, access dates and times, referring/exit pages, and data collected via cookies and tracking technologies.

  • Automated Interaction Data: Information generated from your interactions with our AI tools, chatbots, or automated systems, including logs of conversations, user preferences, and feedback.

  • Third-Party Sources: We may receive information from integrated services (e.g., analytics providers, payment processors) as permitted by their terms and privacy policies.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our website, products, and services.

  • Respond to your inquiries and fulfill your requests.

  • Personalise your user experience.

  • Communicate with you about service updates, offers, or news (with your consent).

  • Monitor and analyse usage patterns and trends to improve our offerings.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers, but only as needed for website operation, analytics, communications, and customer support.

  • Legal authorities, where required by Australian law, regulation, or legal process.

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, track usage, and deliver a better user experience. You can set your browser to refuse cookies, but some features of our site may not function properly if disabled.

5. Data Security

We adopt reasonable technical and organisational safeguards to protect your information from unauthorised access, use, alteration, or disclosure. However, no data transmission or storage system is completely secure.

6. International Transfers

If you access our services from outside Australia, you acknowledge that your personal information may be processed and stored in Australia and/or in jurisdictions with different data protection laws.

7. Your Rights and Choices

  • You have the right to access, correct, update, or delete your personal information.

  • You may opt out of marketing communications at any time by following provided unsubscribe instructions.

  • To exercise your rights, contact us at https://ripperit.au/contact/

8. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us for prompt removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services following changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Ripper IT Services
0468 467 778
jake@ripperit.au

© 2025 Ripper IT Services | Privacy Policy